![]() ![]() Note: Kelle app is being discontinued (to be replaced with Command Mobile). However, the consumer-facing login on kw.com requires your clients to enter an email address, which syncs back with their accounts in the KW Consumer app. If your Recovery Email is outdated or not provided, your MC Leadership can update it in White Pages for you.Īgent-facing logins require the Username listed in White Pages, not an email address. This sends a reset link to the Recovery Email on file in your White Pages account. You can also hop into Live Chat with us by clicking the Support button in Command, M-F 9am-5pm CT.Īgents can use the "Forgot Password" link on the login pages. Contact Information for KW Departments & Vendorsįor the quickest help, please submit a ticket through our web form here.To help you find the right info quickly, this guide is broken down into three sections below: There's also an MCA Support Team just for Market Center Administrators. For Command training and onboarding, several excellent resources are outlined below. Tech Support generally provides Command troubleshooting, bug tracking, listings support, email administration, and account login support. Not sure who to contact for support? While KWRI Technical Support is happy to help, they may not be the right team for every issue, as many activities are managed at the Market Center level or by designated teams throughout KW. ![]()
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